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How to have YourSay:

Your voice is important because community members may have different views and needs, and the way victims of crime are treated in the justice system should reflect this.

After reading the summary for young people or the summary for community members, you can share your insights by:

  • taking the online survey on SurveyMonkey
  • providing feedback face-to-face by contacting Laura on 02 6207 3997 or JACSLPP@act.gov.au
  • writing a submission to:
    • Charter of Rights for Victims of Crime, Legislation, Policy and Programs Justice and Community Safety Directorate, GPO Box 158, Canberra ACT 2601

After reading the summary for justice agencies and services, you can participate by:

  • taking the online survey for agencies and services on SurveyMonkey
  • providing feedback face-to-face by contacting Laura on 02 6207 3997 or JACSLPP@act.gov.au
  • writing a submission to:
    • Charter of Rights for Victims of Crime, Legislation, Policy and Programs Justice and Community Safety Directorate, GPO Box 158, Canberra ACT 2601

The Charter builds on the ACT Government’s history of strong support for victims of crime and human rights. We work in partnership with ACT criminal justice agencies, who have an ongoing commitment to enhancing safety, providing support and achieving justice for the Canberra community.

We are looking at:

People who have experienced crime are central to justice processes and must always be treated with respect. Many victims of crime show great resilience and strength, and for many it is a time of great vulnerability and trauma.

That’s why the ACT Government has committed to establishing a Charter of Rights for Victims of Crime.

We want to understand what you believe victim rights are, which groups should access these rights and which justice agencies should be responsible for supporting these rights.

The Government is seeking feedback on three key issues as part of its consultation of a Charter of Rights for Victims of Crime:

  • How information should be provided in an accurate and timely way to victims of crime about justice processes and their case
  • What other opportunities exist for victims of crime to participate in the justice process
  • What appropriate complaint management, remedy and oversight mechanisms are required for victims of crime to access their rights.

A Charter will ensure that victims of crime can consistently access:

  1. their rights including having information, support, privacy and opportunities to have a voice as their case progresses through the justice system, and
  2. a complaints process so that justice agencies are accountable for how they interact with victims.

Who can provide input:

All engagements are open to the whole Canberra community yet it may be of particular interest to stakeholder groups working in legal, justice and social service areas, and community members who have experienced crime and the justice system.

We will use your views to:

Your feedback will be used to develop the Charter of Rights for Victims of Crime and identify potential models for providing greater support to victims during the justice process.

Insights about the experiences of victims will help to identify way to improve access to information and participation in justice processes. By telling us what practical and legal barriers or challenges exist to delivering victim rights, we can consider what system-wide initiatives could better support victims to access their rights and ensure justice agencies can support them.

FAQs

Community members FAQs

The ACT Government wants to improve the experiences of people who have contact with the criminal justice system as a victim of crime. We want to ensure that people who have experienced crime have useful information, support and are listened to in justice processes. This includes in their dealings with police, victim support, public prosecutions, courts and corrections.

As a Canberra community member who may have experienced crime directly, you can share your feedback by:

  • taking the survey
  • providing feedback face-to-face, contact Laura on 02 6207 3997 or JACSLPP@act.gov.au
  • writing a submission to:
    • Charter of Rights for Victims of Crime, Legislation, Policy and Programs Justice and Community Safety Directorate, GPO Box 158, Canberra ACT 2601

Justice agencies and services FAQs

The ACT Government has committed to introducing a Charter of Rights for Victims of Crime. The Charter is likely to replace the governing principles for the treatment of victims in the administration of justice in the Victims of Crime Act 1994 (s. 4). The Charter will set out the rights of victims of crime in the ACT, specify justice agency obligations when dealing with victims, and establish a complaint resolution process where the Charter is breached.

As an ACT Justice agency or services we need your feedback, you can participate by:

  • taking the survey
  • contacting Laura on 02 6207 3997 or JACSLPP@act.gov.au
  • writing a submission to:
    • Charter of Rights for Victims of Crime, Legislation, Policy and Programs Justice and Community Safety Directorate, GPO Box 158, Canberra ACT 2601

Support services

Your participation in this consultation may raise issues for you or remind you of experiences that you or a family member or friend have experienced. You can contact the following support services:

You can find information on reactions to becoming a victim of crime and how you can look after yourself here.