21 May 2021

Introduction

1,766 YourSay Community Panel members shared their views on a range of services provided by Transport Canberra and City Services.

The survey was conducted between 24 February and 1 March 2021.

Transport Canberra and City Services (TCCS) utilised the YourSay Community Panel to undertake research with the ACT community about a range of services Community Panel to undertake research with the ACT community about a range of services they provide. This included questions relating to use and experiences with public transport they provide. This included questions relating to use and experiences with public transport and active travel, bulky waste collection, and dog registration. and active travel, bulky waste collection, and dog registration.

The findings from the survey will help TCCS and the ACT Government more broadly to plan and refine policies and programs according to how Canberrans are engaging broadly to plan and refine policies and programs according to how Canberrans are engaging with services. Results will also help to inform communication and messaging approaches with services. Results will also help to inform communication and messaging approaches about these services to the public about these services to the public.

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